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What to Do If Your Garage Door Comes Off the Rails

January 15, 2025

A garage door coming off its rails is not only inconvenient but also a potential safety hazard. At Stapley Action Garage Door, we know how frustrating this can be, and we’re here to guide you through the steps you should take to address the issue safely and efficiently.

1. Stop Using the Garage Door Immediately

  • Why: Operating a garage door that’s off the rails can cause further damage to the door, the tracks, or the opener, and poses a risk of injury.
  • What to Do: Disconnect the garage door opener by pulling the emergency release cord, usually a red handle hanging from the opener track.

2. Assess the Situation

  • Check for Visible Damage: Look for bent tracks, broken rollers, or loose hardware.
  • Determine the Severity: If the door is only slightly misaligned, it might be a minor fix. If it’s hanging precariously, it’s best to leave it to the professionals.

3. Secure the Door

  • Prevent Further Movement: If possible, manually lower the door to a closed position to stabilize it. Use clamps or blocks to keep the door from sliding down.
  • Avoid Forcing the Door: Forcing it back onto the rails can cause more damage or worsen the problem.

4. Check for Common Causes

  • Obstructions: Look for objects or debris in the tracks that might have caused the door to derail.
  • Misaligned Tracks: Ensure the tracks are not bent or loose, as these can lead to derailment.
  • Worn or Broken Parts: Inspect rollers, hinges, and cables for signs of wear or damage.

5. Don’t Attempt Major Repairs Yourself

  • Why: Garage doors are heavy and operate under tension, especially the springs and cables. Attempting repairs without the proper tools or expertise can lead to injury or further damage.
  • What to Do Instead: Call a professional garage door technician to assess and fix the problem.

6. Schedule Professional Repairs

  • At Stapley Action Garage Door, we specialize in diagnosing and repairing garage doors safely and efficiently. Our team can realign the door, repair damaged parts, and ensure your garage door operates smoothly again.

7. Prevent Future Issues

  • Regular Maintenance: Schedule routine inspections and tune-ups to keep your garage door in top condition.
  • Keep Tracks Clear: Ensure the tracks are free of debris and obstructions.
  • Inspect Hardware: Regularly check for loose screws, bolts, and worn rollers to catch issues early.

Why Choose Stapley Action Garage Door?

When your garage door comes off the rails, you need reliable, professional help to get things back on track—literally. At Stapley Action Garage Door, we’re committed to providing fast, affordable, and high-quality service to keep your garage door functioning perfectly.

Need Help? Contact Us Today!

If your garage door has come off the rails, don’t wait—reach out to Stapley Action Garage Door for expert assistance. We’ll have your door back in working order in no time, ensuring your safety and peace of mind. 🛠️🚪

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Don’t let a faulty garage door disrupt your day. Whether you need a brand-new installation, emergency repairs, or routine maintenance, Stapley Garage Door is here to help. Call us now to get started!

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