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What to Do If Your Garage Door Comes Off the Rails

April 3, 2024

At Stapley Action Garage Door, we understand the urgency and concern that arises when your garage door unexpectedly comes off the rails. Follow these essential steps to address the situation promptly and safely, ensuring the security of your property and the well-being of your family.

1. Stop Operations Immediately: Prioritize Safety First

If you notice that your garage door has come off the rails, stop any operations involving the door immediately. Avoid attempting to open or close the door manually, as this could exacerbate the problem and pose safety risks. Disconnect the door opener to prevent any further movement and minimize the risk of accidents or injuries.

2. Assess the Damage: Identify the Cause of the Problem

Take a moment to assess the damage and identify the cause of the garage door coming off the rails. Inspect the tracks, rollers, hinges, and other components for signs of misalignment, damage, or wear and tear. Look for any obstructions or debris that may be impeding the door’s movement and contributing to the issue.

3. Secure the Area: Ensure Safety for All

Once you’ve identified the cause of the problem, secure the area around the garage door to prevent accidents or injuries. Keep pets, children, and bystanders away from the vicinity of the garage door to minimize the risk of injury from falling objects or sudden movements. Use caution when approaching the door and avoid placing yourself in harm’s way.

4. Call for Professional Assistance: Seek Expert Garage Door Repair

When dealing with a garage door that has come off the rails, it’s essential to enlist the services of professional garage door repair experts. Contact Stapley Action Garage Door or a trusted garage door repair company immediately to schedule an emergency repair service. Experienced technicians have the knowledge, skills, and specialized equipment needed to safely assess the situation, address the underlying issues, and restore your garage door to proper working condition.

5. Follow Safety Guidelines: Exercise Caution at All Times

While awaiting professional assistance, follow safety guidelines and exercise caution around the garage door area. Avoid attempting to repair the door yourself unless you have the necessary expertise and training to do so safely. Refrain from using the garage until repairs have been completed and the door has been deemed safe for operation by qualified technicians.

Conclusion: Prompt Action Ensures Safety and Security

As April unfolds and unexpected garage door issues arise, remember that prompt action is crucial for ensuring the safety and security of your property. By following these essential steps and seeking professional assistance from Stapley Action Garage Door or reputable garage door repair experts, you can address the problem swiftly and effectively, restoring peace of mind and functionality to your garage door system. Contact us today for expert garage door repair services and reliable solutions you can trust.

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